Sure thing! You can insert the URL to your new host directly into your Anchor account on the web. I want to do a 301 redirect of podcast away from Anchor. If an hour passes and processing is still taking place, reach out to the Anchor support team. It’s possible your recording or upload might be still processing.
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If that doesn’t do the trick, reach out to the Anchor support team.Īll recordings should land in your Library after they’ve finished processing! Here’s some more information on how to find your Library. If the audio is too large, please compress the file and try again. Try uploading an MP3 version of your audio. Social Security Number or Business Identification Number will be able to cash out their earnings. Monetization (this includes Listener Support, Podcast Subscriptions, and Ads by Anchor) is only available to U.S. No - we are only able to offer monetization to users within the US right now. Monetization/Sponsorship FAQsĬan I have monetization if I live outside of the US? You’ll want to start your account and podcast over fresh and you will be good to go from there. I deleted all of my episodes and restarted my podcast, but now it’s not updating on external platforms.ĭeleting all of your old episodes will break your RSS feed and distribution links. If you've followed all steps, we recommend reaching out to the corresponding support team for the platform you're trying to be active on! If you've submitted your podcast to a platform and haven't heard back, we recommend following the corresponding help article we have in case there are any remaining steps to complete. My podcast is not on a certain platform yet! In the event that you still see an active listing on a platform, you will need to reach out to the corresponding support team for that platform. Deleting your Anchor account will take your podcast off of external platforms. Once you've enabled your RSS feed, it's publicly available. How do I cancel distribution or take my show off of a platform? This is not supported by Anchor we recommend a third-party site, like Tunes to Tube. We recommend reaching out to the corresponding support team for the platform having issues. Timeframes for platforms to approve your listings vary.
My distribution links a certain platform aren't working - it goes to a 404 page. No, unfortunately you can’t change the URLs of the listings on external platforms. You can deactivate your Listener Support in your Money tab! If you're having trouble, please reach out to our support team.Ĭan I change the URL for distribution links to match my brand? I changed something in my settings and it is not updating!ĭouble check that the settings to confirm that it saved correctly! Once you’ve double checked that, know that it takes 24 hours for updates to reflect across all platforms.ĭouble check that you entered the email address correctly - you can find your email address in your settings. If you have an active account - meaning your anchor.fm/MYPOD is still working - but the one you’ve logged into is blank, it probably means you’ve accidentally created a duplicate blank account! Check to see which email the one that’s logged in is associated with (it’s in your settings!) and then use that email address to log in on your other device.ĭouble check that the names in your settings are all correct! Once you’ve double checked that, know that it takes 24 hours for updates to reflect across all platforms. On one device I am logged in, but on another device my podcast is blank! Your RSS feed is found in the Podcast Availability page under the Settings menu in Anchor web. It will take about 15 minutes to take effect.Ĭan I have multiple podcasts on one account?Ĭan I have a private/password protected podcast? You can change the email address from your settings. Try reuploading your cover art and toggling off the logo on cover art to see if that resets it! The Anchor logo is on my cover art even after I tried to remove it. Try a different email address that you may have used and see if it goes there. If you have an active account - meaning your anchor.fm/MYPOD is still working - but you’re not receiving the reset email then you are likely sending it to the wrong email address.
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I’m not getting the password reset email.
If you have an active account - meaning your anchor.fm/MYPOD is still working - but the one you’ve logged into is blank, it probably means you’ve accidentally created a dupli'cate blank account! You will want to log out and try logging in with a different login combination. We hope this extensive list of FAQs answers your question! Tip: Use the CTRL/CMD + F function to search this document for what you are looking for.
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